Finlay Motor Group | New Ford Cars | New Volvo Cars | Used Cars | Naas

Current Vacancies at Finlay Motor Group

Car Mechanic

Finlay Motor Group are a local Ford & Volvo & used car dealership, located in the M7 Motor Park, Newhall Naas. Finlay Motor Group are also the only Irish suppliers of the Equi-Trek horse box range. With over 80 years in business, Finlay Motor Group’s state of the art showroom and workshop is a customer’s one stop shop for all your motoring needs.

We are now inviting applications from experienced Car Mechanics with proven experience across a broad range of car brands and light commercial vehicles.

Main Responsibilities:

  • Ensure that vehicles are carefully handled and that all reasonable care is taken of each vehicle on the premises, whether for repair or servicing.
  • Diagnosis, repairs and servicing of all makes of used cars and vans to the highest standard and in line with the latest manufacturer guidance.
  • Maintain and develop skill levels in all aspects of repair, service and maintenance of vehicles.
  • Maintain existing knowledge and keep product knowledge and skills up to date, as required.
  • Always keep the place of work tidy and in a clean condition.
  • Advise the Workshop Manager, Sales Manager or Aftersales Manager (as appropriate) of any additional work identified as being necessary during a service or repair.
  • Be available to work overtime, with reasonable notice, if requested by management.

Specific Requirements:

  • A positive outlook and a friendly approach to customers and colleagues.
  • A Full Irish Driving Licence.
  • Prior experience in a similar role.
  • Excellent attention to detail.
  • Keep all stakeholders up to date on work progress and advise of delays or issues in a timely manner.
  • Ability to prioritise workload.
  • Qualified Car Mechanic / Vehicle Motor Technician - with at least 2 years’ experience.
  • Ability to work as part of a team and on own initiative.
  • Excellent communication and customer service skills.

Salary: up to €50,000.00 per year

Please apply below with your CV & cover letter.

Service Advisor

Finlay Motor Group are a local Ford & Volvo & used car dealership, located in the M7 Motor Park, Newhall Naas. Finlay Motor Group are also the only Irish suppliers of the Equi-Trek horse box range. With over 80 years in business, Finlay Motor Group’s state of the art showroom and workshop is a customer’s one stop shop for all your motoring needs.

Main Purpose of Service Advisor

To act as a point of contact for customers requiring service work and to coordinate service activity with the aim of achieving customer satisfaction and after-sales objectives.

Main Objectives and responsibilities

  • Dealing with customer questions, issues & queries at location, over the telephone and via email/online.
  • Check-in customer vehicle and clarify issues relating to the service/repair.
  • Upselling where possible, making customers aware of the various options available.
  • Providing general administrative and clerical support.
  • Processing cash, invoicing and taking payments physically or over the telephone.
  • Ensuring all documentation is processed/filed daily.
  • Arrange vehicles for repairs; initiate service documentation, job card production and follow-up systems.
  • Inspect nature of repair/service work required.
  • Working closely with Sales/Parts Department.
  • Processing Supplier / Customer Invoices.

Specific tasks

  • Achieve ‘hours sold’ targets in liaison with the workshop ensuring optimum utilisation.
  • Achieve high levels of customer satisfaction through effective job monitoring and communication with the customer.
  • Accurately follow dealership and manufacturer guidelines.
  • Ensure high standards of housekeeping and compliance with Health and Safety procedures.
  • Pro-actively contribute to departmental and inter-departmental teamwork and to be supportive of the overall company mission and related initiatives.
  • Always maintain a high standard of personal presentation.

Ideal Candidate

  • Experience in a main dealership an advantage
  • Automotive knowledge
  • 1 years experience in the industry a minimum
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